Sell access to a single space

You can sell one space for a one-time price. Members pay once and get Lifetime Access to that space, with no subscription and no recurring fees. This is also called a buyout, a one-time purchase, or a paid space.

Who can do this: Community owners and admins. Space moderators can't change a space's access policy. · Where: Web. · Plan: Viewing and refunding sales in Admin → Monetization requires a platform plan that includes Paid memberships.

Before you sell a space

• Connect Stripe. Members pay through Stripe checkout, so your Stripe account must be able to take payments. See Connect Stripe and get paid.
• Make the space private or secret. Payment options are available only when the space's visibility is Private or Secret. Public spaces are open to everyone.

Set a one-time price for a space

1. Open the space and click the gear icon (Manage).
2. Go to Access Policy.
3. Under Visibility, choose Private or Secret.
4. Under Private Access Flow, set Access mode to Payment. To let people either request to join or pay, choose Hybrid (Request or Payment).
5. Under Payment settings, set Payment mode to Buyout (One-time).
6. Enter the Currency as a three-letter code, such as USD.
7. Enter the Buyout price (minor unit): the amount in the currency's smallest unit. For example, enter 1999 for $19.99.
8. Click Save Changes.

Courses are priced in the course's own Access & pricing section instead. See Control who can access a course.

Unlock a space through a subscription plan instead

To include a space in a recurring membership instead of selling it on its own, set Payment mode to Access Group and choose the Access groups that unlock this space. Members subscribed to any selected access group get access automatically, and the price comes from those groups' subscription plans. A space uses one payment mode at a time.

An access group can also unlock a space from its own settings in Admin → Members → Access Groups. Those groups aren't listed on the space; a note tells you how many more access groups unlock it. See How access groups work.

What members see when they buy a space

• The space shows an Unlock Once option, described as a one-time payment with lifetime access.
• In the join dialog, members choose One-Time Purchase and click Purchase Access, then pay on a secure Stripe checkout page. In Hybrid mode, they can choose Request to Join instead.
• After payment, access unlocks right away.
• The space is listed in Member Center → My Subscriptions & Assets → Lifetime Access, with an Enter Space button.

A one-time purchase isn't affected if the member later cancels a subscription.

See and refund space purchases

Go to Admin → Monetization → Space Purchases. Each row shows the Member, Space, Amount, Status, and Date. Filter by status: Pending, Completed, Refunded, Failed, or Expired.

To refund a purchase:

1. Click Refund on a Completed purchase.
2. Choose a Reason and, optionally, add a Note. The note is stored on the Stripe refund.
3. Click Refund in full.

Refunds from this page are always for the full amount, and the platform fee is returned too. The member loses access to the space immediately, unless one of their access groups or an admin grant already covers it. A refund can't be undone.

If you refund a purchase in full from your Stripe Dashboard, it's also marked Refunded here and access is removed. Partial refunds can only be made in the Stripe Dashboard; they don't remove access.

Related articles

• Ways to earn with your community
• Set a space's privacy and join policy
• Manage subscribers, payments, and refunds
• Manage your membership and payments