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Solutions/Enterprise

Tailored deployment, identity and support forcomplex organizations.

Community infrastructure for organizations where procurement, security review, and IT all have to sign off before rollout.

Built for organizations where procurement and IT have to sign off

SAML & OIDC SSO
GDPR-ready data handling
Audit logs & RBAC
Custom SLA available

Enterprise capabilities

Everything you actually need at scale

The enterprise layer clears the real blockers that show up in serious procurement, deployment, and security review cycles.

Enterprise SSO

SAML 2.0 and OIDC enterprise login with audit logging and identity-provider integration.

Data residency

Bring us your regional and sovereignty requirements during onboarding — what we can commit to is confirmed in the contract, not assumed from this page.

SLA guarantees

Uptime and response-time commitments agreed in the contract for organizations where the platform is business-critical.

Dedicated support

A named team that understands your deployment, your stakeholders, and your rollout plan.

Custom integrations

Support for identity, CRM, support, and internal systems that need to connect to the platform.

Volume pricing

Centralized billing and deployment planning for organizations running multiple communities.

Commercial flexibility

MSA, DPA, and custom contract terms for organizations with procurement and legal review requirements.

Security controls

Fine-grained access control, session management, and comprehensive audit logs across the platform.

See it in the console

SSO, role mapping, and a full audit trail — built in

Connect your identity provider, map default roles, and review every sign-in from one place — included from the Business plan up, not sold as an add-on.

The Mateflow SSO and audit console: identity providers with Okta connected over SAML 2.0 and Azure AD and Google Workspace available over OIDC, a SAML section with the IdP metadata URL, the ACS URL to copy, a just-in-time provisioning toggle and a default role, and a recent sign-in log with user, IP, result and time.

Dedicated solutions for complex requirements

These conditions usually move an evaluation out of self-serve territory and into a tailored rollout conversation.

More than 10,000 expected community members

Regulatory compliance requirements (GDPR, DPA)

Data residency or data sovereignty requirements

Formal uptime or support-level commitments required

Multiple communities under centralized ownership

Custom integrations with internal enterprise systems

MSA or custom commercial terms required by procurement

Security review or vendor assessment process required

Need something custom?

Talk to our team about a plan built for your organization's exact requirements. No generic sales scripts — just a real conversation about what your rollout needs.

For enterprise — frequently asked questions

Straight answers on SSO, data residency, SLAs, security, and procurement for enterprise buyers.

Yes. Enterprise includes SAML 2.0 and OIDC single sign-on with identity-provider integration, JIT provisioning, and default role mapping. Every sign-in is captured in an audit log. SSO and audit logs start on the Business plan; Enterprise adds identity and rollout support on top.

Tell us where your data has to live and we will confirm what we can commit to before you sign. Residency is handled contractually during enterprise onboarding rather than as a self-serve setting, so treat this as a conversation to have with us, not a checkbox to assume.

Uptime and response-time commitments are agreed as part of the enterprise contract, with a custom SLA available for organizations where the platform is business-critical. Our current public posture and what is not yet certified are listed on the security page.

Enterprise provides fine-grained access control and RBAC, session management, and comprehensive audit logs across the platform, alongside GDPR-ready data handling.

Yes. Enterprise supports MSA and custom contract terms for legal and procurement review, with a DPA available on request and confirmed during evaluation. You also get dedicated support from a named team, and volume pricing with centralized billing for organizations running multiple communities.

Enterprise community infrastructure, built for your scale

Custom limits, dedicated support, SLA, and the full platform behind your deployment.

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