The community platform you actually own.
Spaces, chat, courses, events and memberships in one place — for creators, teams and organizations. Built for running a community, not just launching one.
Why Mateflow
Built different. Not just different-looking.
Your brand, your data, your revenue.
Run your community on your own domain, take payments through your own Stripe account, and export your data anytime — real ownership, not rented shelf space.
- Custom domain on every plan
- Payments land in your own Stripe account
- Full member and content export — no lock-in
- White-label, themes, custom CSS — no platform watermark
Payments built in, monetization optional.
Subscriptions, gated spaces, native Stripe billing, and fees that drop as you grow — there when your community sells access, out of the way when it doesn't.
- Subscription tiers and gated access
- Native Stripe billing and plan management
- Lower fees as revenue scales
- Revenue analytics for operators
Serious admin & operating depth.
Built for people who manage members, moderation, analytics, and rollout after launch — not just publishing a homepage.
- Moderation: report queues, auto-mod rules, AI review
- Analytics across members and content
- Broadcasts and launch workflows
- Roles, SSO, audit log, and APIs
The Platform
A complete tech stack.One platform.
No more stitching together a forum, a chat app, and a payment tool.
Member experience
Community feed
A personalized home feed with trending content and member activity.
- Posts and updates
- Trending content
- Personalized feed
Your community gets areal app.
Feed, spaces, chats, and events on your members' phones. The Mateflow app is free on the App Store and Google Play — and everything still runs beautifully in a mobile browser.
See the mobile app→
Choose your outcome
What are you building?
Four different jobs, one platform.
For Creators
Run memberships, content, events, and audience monetization in one branded home.
- One platform for everything: discussions, events, messaging, content, payments
- Your domain, your brand, your CSS
- Real analytics across members, content, and engagement
For Brands
Build customer and member communities with better control, structure, and governance.
- White-label branding and custom domains
- Deep moderation: auto-mod rules, audit log, report queue, appeals
- Enterprise SSO: SAML + OIDC with audit logging
- Engagement analytics: member, content, and engagement dashboards
For Education
Support cohort-style, learning-oriented communities with content, events, and member management.
- Spaces as cohort containers
- Events tightly integrated with community
- Subscription-gated spaces for premium content
- AI copilot as a learning assistant
For Partners & Organizations
Run partner, internal, or member networks with roles, private groups, and organization-grade governance.
- Custom roles (RBAC) and private groups
- SSO (SAML + OIDC) with audit logs
- Dedicated CSM, SLA, and data residency
AI and extensibility,at the platform layer.
Make Mateflow an active part of your operating stack — not a passive front-end. Built-in AI for members and admins, plus APIs, webhooks, SSO, and integrations for your engineering team.
Knowledge Base RAG
Upload PDFs, URLs, and documents. Answers are drawn from your content, not generic training data.
Auto-Indexing
AI automatically indexes posts, blogs, and discussions in real-time to give context-aware answers.
Member Copilot
A purpose-built chat interface that gives every member instant, 24/7 access to your collective knowledge.
Admin Analytics
Configure AI behavior, upload specific sources, and track member query metrics over time.
REST API
A full-featured API to read, write, and automate every part of your community from your own systems.
Webhooks
Subscribe to member, content, and payment events to keep CRM, billing, and analytics in lockstep.
SSO (SAML + OIDC)
Enterprise-grade single sign-on with audit logging, available without enterprise-only pricing.
Integrations
Native Stripe billing plus a growing catalog of connected apps to plug Mateflow into your stack.
Switching from another platform?
You don't have to rebuild to outgrow your platform.
Most community products optimize for setup, not operations. See how Mateflow compares on AI, monetization fees, branding, and admin depth — and how we help you move over.
| Capability | Mateflow | Typical platform |
|---|---|---|
| Built-in AI copilot | Every plan | Paid add-on |
| Custom domain | Every plan | Higher tier |
| Platform fee | 3% → 0% | Flat rate |
| SSO (SAML + OIDC) | Business | Enterprise only |
| REST API + webhooks | Growth | Varies |
Clear Pricing
Pricing that scales with your community
You don't have to sell anything to use it.
Starter
3% transaction feeEverything you need to launch your community
- Unlimited members & spaces
- Every space type — chat, Q&A & podcast
- 50 GB storage · custom domain
- Courses & paid memberships with Stripe
- AI Copilot 500/mo + 200 MB Knowledge Base
Save up to 17% annually
Start free trialGrowth
Most popular2% transaction fee
Grow your community and start earning
- Everything in Starter, plus:
- Custom CSS, API access & webhooks
- 200 GB storage
- Unlimited courses, gamification & automations
- AI Copilot 3,000/mo + 1 GB Knowledge Base
Save up to 17% annually
Start free trialBusiness
1% transaction feeRun your community like a business
- Everything in Growth, plus:
- 1 TB storage
- SSO, white-label & priority support
- Audit logs & content approval queue
- AI Copilot 15,000/mo + your own key
Save up to 17% annually
Start free trialEnterprise
0% transaction feeBuilt for your requirements
- Everything in Business, plus:
- Unlimited storage & AI usage
- Dedicated CSM, SLA & data residency
- Custom roles (RBAC), SMTP & sender
- Multi-community volume pricing
Custom rollout & commercial terms
Contact salesTransaction fees apply only when you charge members. Stripe's own payment processing fee applies separately on every plan.
Support & FAQs
Any questions?We've got you covered.
Find quick answers to common questions about Mateflow's capabilities, pricing, and how we help communities scale operations.
Is Mateflow for creators or for businesses?+
Both. Mateflow is an AI-native community platform designed for creators building membership businesses, brands running customer communities, and education teams managing cohort programs. The platform scales from solo creators to enterprise teams.
Can I run a branded community on my own domain?+
Yes. Start on a hosted subdomain, then connect your own custom domain through the Creator Dashboard. Custom domains are included on every plan. Your members see your brand, not ours.
Can I run live video sessions inside my community?+
Yes. Live video rooms, audio rooms and webinars run in the browser and in the iOS and Android apps — there is no meeting client to install and no third-party link to hand out. A session belongs to a space and inherits that space's access rules, so a members-only space keeps its sessions, and their replays, members-only. If you record, everyone is asked to agree first and the finished replay is published back into your community on your own domain.
Does Mateflow support monetization and memberships?+
Yes. Subscription plans, gated spaces, Stripe payments, and revenue analytics are there when your community sells access — and stay out of the way when it doesn't. Mateflow's platform fee drops as you grow: 3% on Starter, 2% on Growth, 1% on Business, 0% on Enterprise. Stripe charges its own payment processing fee separately.
Is there a creator dashboard separate from community admin?+
Yes. The Creator Dashboard is your platform-level workspace for managing communities, plans, billing, launch progress, and developer access. Community Admin is where you handle day-to-day operations for each individual community.
Ready when you are
Spin up your community in minutes.
Start the free trial, pick a template, and connect your domain. Invite your first members today — upgrade only when you're ready to monetize.
Guides
Guides for building and running your community
How to Run a Community Across Time Zones
A community spread across time zones does not have an events problem, it has a rush hour — and the expensive part is the feed, not the calls. Why rotating the call time usually makes it worse, why a recording is not attendance, and why density beats reach.
Why Members Leave Your Community (and How to Find Out)
Almost nobody leaves a community — they stop arriving, which produces no record of itself, so most exit-survey advice does not transfer. The four ways people actually go, why the reason they give is rarely the reason, and how to ask someone who faded.
How to Make Your Online Community Accessible (2026)
Most of what excludes people is not built into the platform — it is created daily by the people posting. The four barriers that account for most of it, how to write alt text that is actually useful, why the recording is an accessibility feature, and the norms that outlast any setting.