Send email invitations to bring specific people into your community, choose the role they join with, and manage invitations that haven't been accepted yet. Space admins can also create invite codes for a single space.
Who can do this: Community owners and admins, plus custom roles with the Invite members permission. Moderators can't send community invitations. Space invite codes: space admins. · Where: Web (admin console). Space invite codes: web and the iOS and Android app. · Plan: How many invitations you can send each month depends on your platform plan.
Invite people to your community by email
- Go to Admin → Members → All Members and click Invite Members. You can also click Invite Members on Admin → Members → Invitations.
- Under Email Addresses, type an address and press Enter, or click +. To add many people at once, paste a list separated by commas, spaces, or new lines. Duplicates are skipped and invalid addresses are flagged.
- Choose a Role: Member, Mod (moderator), or Admin. The role applies when the person accepts. Inviting someone as Mod or Admin takes the Manage roles permission, which by default only the owner has. Without it, the dialog offers only Member.
- Optionally, write a Personal Message (Optional).
- Click Send Invites.
Each person gets an email with their own invitation link. The link belongs to that email address: if they sign up with a different address, the invited role isn't applied.
Admins and moderators each take a seat on your platform plan, and the owner counts as an admin. If every seat for the role you picked is taken, the dialog warns you. You can still send the invitation, but it can't be accepted until a seat frees up. A new person sees This invitation can't be accepted right now when they sign up. Someone who's already signed in and accepts from the invitation page sees "This community has no open admin or moderator seat right now, so the invitation can't be accepted. Please contact a community admin."
The invite dialog doesn't set an access group. After the person joins, give them one from their member page. See Add or remove a member's access group.
There's no single shareable join link for the whole community. To let anyone join on their own, set registration to Open or Approval required and share your community's address. See Choose who can join. To add a large list of people from another platform, see Import and export members.
What invited people see when they open the invitation
The invitation link opens a page that says "You're invited to join" your community, with who invited them, the role, and when the invitation expires.
- Accept invitation creates their account. Their email is filled in from the invitation.
- I already have an account lets an existing member sign in instead.
If the link no longer works, they see Invitation expired or Invitation revoked and need a new invitation from you.
In the Mateflow app, people who open or paste the invitation link for an invite-only community, or a Mod or Admin invitation to a paid one, see Invited · join with your invitation, and the sign-up form keeps the invited email address. Someone who already has an account signs in and taps Accept and join. See Sign in to your community in the app.
In Invite only and Closed registration modes, invitations are how new people get in. In a Paid community, people invited as Mod or Admin sign up without paying, while people invited as Member subscribe like any visitor. See Make your community paid to join.
Manage pending community invitations
Go to Admin → Members → Invitations to see every invitation and its status: Pending, Accepted, Expired, or Revoked. Search by email or filter by status. Depending on the status, each row offers:
- Copy link (pending): copy the invitation link to send it yourself, for example in a direct message.
- Resend (pending or expired): email the invitation again.
- Revoke (pending): the link stops working. You're asked to confirm.
- Delete (expired or revoked): remove the record. You're asked to confirm.
- View inviter (accepted): open the profile of the person who sent it.
If you invite an address that already has a pending invitation, Mateflow asks whether to Refresh it. Refreshing invalidates the previous link and sends a new email. The number of open invitations appears as Pending Invites at the top of All Members.
If you see Invitation limit reached, you've used this month's invitations for your platform plan. See Check plan usage and limits.
Invite people to a single space with an invite code
Space invites are codes, not links. A person redeems the code inside the space.
On the web:
- Open the space and click Manage (the gear icon), then go to Members.
- Click Invite, choose the Role for Invited Members, and click Generate Code.
- Copy the code and share it. Codes made here work once and expire after seven days. Revoke one from Recent Invite Codes.
In the app: open the space, tap ⋯, then Manage space → Invite links. Tap New, choose the Role, Expires, and Max uses, then tap Create code. The code is copied for you.
To redeem, the person opens an invite-only space, pastes the code under Invite code, and clicks Join with invite code. Revoking a code blocks new uses; people who already joined keep their access. Invite codes can't be redeemed for a paid course.
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