Mateflow has a native mobile app for iPhone and Android. It's one app for every Mateflow community: install it once, then sign in to your community. This replaces the older "add to home screen" (PWA, progressive web app) instructions, which now only apply when the app isn't offered.
Who can do this: Anyone: members, moderators, admins, and owners. · Where: iOS (App Store), Android (Google Play), and your community's download page on the web. · Plan: The app is free to download. Communities on a platform plan that removes Mateflow branding hide the app unless the owner turns it on.
Download the Mateflow app from the App Store or Google Play
- iPhone: open the App Store, search for Mateflow, and install it. Direct link: apps.apple.com/app/id1613135917.
- Android: open Google Play, search for Mateflow, and install it. Direct link: play.google.com/store/apps/details?id=com.socibd.mateflow.
The store listing is named Mateflow, not after your community. Your community's name, spaces, and content appear after you sign in.
Get the app from your community's website
Your community has a download page at /download on its web address, for example your-community.mate.so/download. To open it, click your avatar in the top bar and choose Get the mobile app.
The Mobile app page has:
- Download on the App Store and Get it on Google Play buttons. On a phone, the button for your phone's store comes first.
- On a computer, a QR code under Scan with your phone. Scanning it opens the same page on your phone, so you can install from the right store.
- Under After installing, your community's web address. You'll need it if you're joining the community for the first time from the app.
Signed-in members may also see a Get the Mateflow app banner with a Get button, or a Mateflow for iOS & Android card with a Get the app link. You can dismiss either one.
After you install the Mateflow app
Open the app and tap Continue with email. Sign in with the same email you use for the community on the web, and the community opens automatically. If your email belongs to more than one Mateflow community, you choose one. New to the community? Tap Sign up for a community instead. See Sign in to your community in the app.
Install the community as a web app instead (add to home screen)
When the native app isn't offered, for example on a computer or in a community that hides it, you can still install the community as a web app:
- Chrome or Edge on a computer, or Chrome on Android: when the Install this app banner appears, click Install.
- Safari on iPhone: tap the Share button, then Add to Home Screen.
These install banners appear for signed-in members from their second visit onward.
Show the Mateflow app in a white-labeled community
The app carries the Mateflow name. If your platform plan removes Mateflow branding, the download page, the avatar-menu link, and the install banners are hidden, and visitors to /download see No mobile app for this community. To show them:
- Go to Admin → Appearance → Branding.
- In Mobile App, turn on Show the mobile app to members. The change saves right away.
Members then see the app listed under the Mateflow name in the App Store and Google Play. Only owners and admins can change this setting.
Troubleshooting the app install
Symptom: The download page says No mobile app for this community. Why it happens: Your community removes Mateflow branding and hasn't turned the app on. Fix: Ask a community admin to turn on Show the mobile app to members, or install the community as a web app.
Symptom: After you enter your email, the app says We couldn't find that account. Why it happens: The email you entered isn't registered on any Mateflow community. Fix: Use the email you signed up with, or tap Sign up to join. See Troubleshoot signing in.
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