Mateflow tracks each learner's progress through a course and decides when they've completed it. You can also issue a certificate of completion automatically. This article covers completion rules, certificate settings, where members find their certificates, and how anyone checks that a certificate is genuine.
Who can do this: Community owners and admins, and the course's space admins, set completion rules and certificates. Members earn and share certificates. · Where: Web (the course's Course Settings). Members see certificates on the web and in the iOS and Android apps. · Plan: Courses depend on your platform plan.
How course completion works
Learners complete lessons one by one:
- Most lessons: the learner clicks Mark as Complete (or Finish & continue). In the app, they tap Mark complete.
- Video lessons on the web also complete on their own once most of the video has been watched.
- Quiz lessons complete when the learner passes the quiz. See Add a quiz to a lesson.
The course is complete when the learner meets its Completion criteria:
| Completion criteria | The learner must |
|---|---|
| All lessons | Complete every lesson |
| Required lessons only | Complete every lesson marked Required |
| Completion percentage | Complete the share of lessons you set, from 10% to 100% |
Set a course's completion rule
- Open the course's Course Management panel and click Course Settings.
- Under Completion and interaction, choose the Completion criteria.
- For Completion percentage, drag the Required completion percentage slider.
- Click Save changes.
With Required lessons only, the course needs at least one required lesson before you can publish it. See Publish a course.
Turn on certificates for a course
In the same Completion and interaction section, turn on Certificate ("Issue a certificate after course completion") and click Save changes. The course page then shows Certificate included.
When a learner meets the completion criteria, Mateflow issues the certificate automatically, with its own certificate number. There's nothing to issue by hand. The learner sees a Congratulations! message with the certificate number, Verify, and Copy link, and gets a notification: "You earned a certificate for" the course.
See the certificates a course has issued
In the course's Course Management panel, click Students, then Certificates. Issued Certificates lists each Student, Certificate number, and the date Issued. The Certificates card in the course's analytics counts certificates issued in the selected period.
Removing a student keeps the certificates they've earned. Deleting the course permanently deletes its issued certificates.
Find your certificates as a member
- Web: click Courses in the main navigation, then the Certificates tab. My Certificates shows each certificate's course, number, and issue date.
- App: open Courses, tap My, then tap Certificates.
Click Share to share the certificate's verification link, or Verify to open its verification page. Certificates aren't issued as PDF files, so the verification link is how a member shows or shares one.
Verify a certificate on its public verification page
Every certificate has a verification page at /verify/<certificate number> on your community's address. Anyone with the link can open it to confirm the credential, without signing in, even if your community is private. It shows Certificate Verified with the Certificate Number, Course, Issued By (your community), Issued On, and a Verification Status of Valid. An unknown number shows Certificate Not Found.
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