Brand Community
For brands building a customer community — product news, support discussion, customer wins, and an events calendar.
What you'll get
The starting structure that lands when you launch
5 spaces in 3 categories
- CompanyAnnouncements
- ProductProduct UpdatesSupport & FeedbackApproval required
- MembersShow & TellApproval requiredEvents
2 welcome posts · 1 pinned
- Welcome to the community in AnnouncementsPinned
- What should we build next? in Support & FeedbackPoll
- Deeper reporting
- More integrations
- Faster support
- A mobile app
Open for 14 days
7 features enabled
AI assistant, ready on day one
Your community launches with Community Assistant already set up — this is how it greets new members.
Ask the community
Product answers, release notes, and what other members have already solved.
Member onboarding
- · Welcome message for new members
- · 2 onboarding steps
- · Community rules
More Business starting points
Customer & Product Community
For SaaS and product teams — a support Q&A, a feature-request board, product updates, and a knowledge base, with light moderation on by default.
BusinessCustomer Academy
For brands educating customers — onboarding and certification courses, a help Q&A, and a resource library. Turn users into power users.
BusinessEmployee & Internal Hub
A private intranet for your team — company announcements, an employee handbook, a team chat, a watercooler feed, and an internal resource library. Invite-only.